Good fitting gloves are tough for me to find. Most are too loose or have short fingers. During the holidays, I spotted some nice looking leather work gloves that looked thick enough for some light motorcycle riding but yet thin enough to actually be useful as work gloves. They're made by a company called Stone Breaker. I passed them up a few times because I've bought a lot of crappy gloves in the past and didn't want to make that mistake again.
Finally, I decided to pick them up but they were down to one last pair of Mediums. The index finger on the right glove is twisted counter clockwise but I bought them anyway. I was browsing around the SB website and found their quality guarantee. So I sent an email to the customer service team asking if they could be repaired or swapped out for a new pair. One of the CS Reps emailed me back, apologizing for the issue and wanted to know where to send my new pair of gloves!
Really? I really didn't expect that response!
I just read that the CS Rep I was corresponding to is actually the owner of the company. Very cool!
Once the weather breaks and I get back to working in the garage and around the house, I'll post a long term review on the Rancher gloves.